This course will equip you with practical skills, systems and knowledge to deliver effective, time efficient person-centred care. Our unique framework provides a consistent guide to help clinicians with what to say, how to say it and when to say it in consultations to get the best results with patients.
You will need to spend around 2 hours a week completing online content modules and be able to attend 4, one and a half hour weekly discussion teleconferences in person. These provide an opportunity to discuss and gain clarity around how to respond to common challenging patient situations and conversations. You will have access to the online content for three months.
Why this course?
This unique training is not offered by Professional Bodies or Universities. Demonstrated results and research show HealthChange® Methodology can:
- help make your day-to-day work easier – integrate your communication and clinical skills to work more effectively and efficiently with patients, including those with complex and chronic issues.
- improve patient engagement and clinical outcomes – benefits reported include higher patient retention and participation rates, reduced wait lists, lower surgery deferrals due to poor patient self-management and better clinical outcomes
- increase your confidence and skills – gain a deeper understanding of the skills you already have and learn new skills to increase your confidence and ability to manage chronic and complex patients.
- provide a consistent way to deliver person-centred care – common language, methodology and simple tools that work across all levels – clinicians, teams, services and organisations